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“There are few people in the course of my career for whom the term 'genius' would be appropriate, and Roger is one of them. He displays an exceptional ability to design research solutions to marketing problems, placing him in a rare group with few peers. He is able to conceptualize approaches, develop methods and plan concrete and practical research implementations brilliantly. Roger's ability to synthesize large and varied amounts of information to a focused solution makes him a particularly valued ally in grappling with difficult marketing problems. His rich academic background gives him a broad perspective in problem solving, and his reported results are clear, concise, and are in enviable prose. It has been both a pleasure and an occasion to expand my research horizons working with Roger in developing solutions for clients.” William Serad , Chief Methodologist, Mattson-Jack |
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Qualitative research:
- Designed, conducted, analyzed and reported
hundreds of individual depth interviews, dyads/triads, focus groups,
telephone depth interviews, etc.
- Methodologies have included positioning,
market evaluation, product/message/ concept development and testing, strategy
development, competitive assessment, ethnography, etc.
Quantitative research:
- Designed, conducted, analyzed and reported
dozens of surveys – univariate studies through tracking,
conjoint/choice, segmentation, competitiveness assessment, market
modeling, customer satisfaction, brand equity, etc.
- Web-based surveys, CATI, face-to-face
interviews
Categories/Industries:
- Healthcare: biologicals, pharmaceuticals,
diagnostics, devices, healthcare organizations, hospitals, managed care
- Other: insurance,
financial institutions, media, telecom, consumer products/services,
automotive, corporate studies, business-to-business, legal research
Respondents have included executives, consumers,
physicians and surgeons patients/caregivers, KOLs (key opinion leaders),
clinical and basic science researchers, pharmacists (retail, hospital,
pharmacy directors, PharmDs,), nurses, nurse practitioners/ physicians
assistants, other office staff, managed care/insurance administrators,
all levels of corporate and hospital management and employees,
salespeople, etc. |
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- Focus on positioning and branding for
healthcare and other industries
- Developed proprietary social science based
brand character assessment and “emotional positioning” methodologies for
two major healthcare consultancies
- Developed other proprietary methodologies for suppliers
- Served as head of Market Insight for a Seattle
biotech, coordinating secondary data as well as qualitative and
quantitative research for new products
- Conducted Advisory Board meetings with oncologists, dermatologists, others
- Provided training seminars to market researchers, marketers, scientists
- Conducted internal War Games projects
- Conducted internal consulting and employee
satisfaction/input projects for corporate clients
- Developed detailed model of product launch
process for a major corporation seeking new in-licensing partnerships
- Worked with corporate global headquarters to
resolve conflict with country-level subsidiaries
- Responsible for successful completion of both
domestic and global projects
- World-class proposal/research design, writing, editing and analysis
skills
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